In order to create a future where artificial intelligence helps us create lasting social impact, the social sector needs to catch up. In this final article in James Stauch and Alina Turner’s series on AI and social impact, we explore the five competencies needed in order to successfully realize that future.
When we speak about AI, we’re not talking about some far-off future. AI has already fully arrived both in Canada and around the world, and it is already impacting society — from the way we feed our families down to the way crisis line workers do their jobs. James Stauch and Alina Turner continue their series on AI and social impact.
We have entered an era in Canada that blends human intelligence and machine intelligence in a range of industries. Impact-focused organizations must now consider how to maximize this blend within their teams to advance their missions.
Chatbots and AI-powered virtual assistants are reimagining public engagement in the retail sector. There are also early experiments in the world of social impact. This is a technology that has the potential to boost frontline feedback, improve services, and ameliorate societal ills.