The Changes That Artificial Intelligence Will Bring to the Social Sector

Why It Matters

When we speak about AI, we’re not talking about some far-off future. AI has already fully arrived both in Canada and around the world, and it is already impacting society — from the way we feed our families down to the way crisis line workers do their jobs. James Stauch and Alina Turner continue their series on AI and social impact.

What Chatbots Could Do For Social Impact

Why It Matters

Chatbots and AI-powered virtual assistants are reimagining public engagement in the retail sector. There are also early experiments in the world of social impact. This is a technology that has the potential to boost frontline feedback, improve services, and ameliorate societal ills.