How 211’s data-sharing is transforming social services in Canada

Why It Matters

Most people know 211 as a 24-hour phone line available in 150 languages to help users navigate the complex network of human services — but the data this service collects are used for so much more. Find out how this data makes a lasting impact at a community level. This is the first story in our series on Innovative Local Impact, crafted in partnership with United Way Centraide Canada.