The possibilities of plain language: how jargon costs non-profits time and money
“A communication is in plain language if its wording, structure, and design are so clear that the intended readers can easily find what they need, understand what they find, and use that information.”
Why It Matters
Forty-eight per cent of Canadian adults are considered to have low literacy. Plain language removes barriers, like jargon, that can prevent people from understanding and accessing community and government services.
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