Non-profits often create ad hoc policies for managing, storing and sharing data, but they don’t always fulfill legal obligations or allow for the full utilization of important information. Standardizing how data is handled helps ensure vulnerable people don’t fall through the cracks and creates new opportunities for collaboration.
Internal data collection is one way for social purpose organizations to become more inclusive and accommodating — something that can improve their overall impact in the communities they serve. But the process isn’t without pitfalls. Responsible data collection requires careful planning and a trauma-informed approach.
Gathering information on the ground helps non-profit organizations understand issues communities grapple with in real-time, while avoiding the delays associated with government data. Training volunteers to collect this data also frees-up existing staff, giving organizations the ability to be in many places at once.
Misinformation and disinformation that originates online can not only cause confusion and distrust among communities, but can also be directly tied to racism, misogyny and queerphobia, putting certain people at risk. For staff in community organizations, having to speak to the community about the origins of false information, or reporting the information appropriately such that it doesn’t spread, can add to their already heavy workload.
41% of Canadian small businesses that were victims of a cyber attack said it cost them at least $100,000 to recover from. The same is likely true of community organizations and small non-profits, although this is an area that has been severely under-researched. Without adequate security measures, community organizations could be exposing their clients to risks associated with cyber and data breaches, such as identity theft.
Without timely and accurate information about donors and their donations, non-profits may not be able to secure repeat and frequent donations. This is especially critical in the current economic climate, where donations have dropped as the cost of living increases.
