8 Companies Showing CSR Leadership in Response to COVID-19

Corporate social responsibility in times of crisis

Why It Matters

As governments and civil society work on overdrive to respond to COVID-19, corporate social responsibility is taking exciting, unexpected forms. Many large companies are stepping up to support communities in tangible ways, proving that the purpose of business is changing to include a positive social impact.

Corporate social responsibility has often played an important role in times of crisis. When fires swept through Fort McMurray in 2016, companies rallied: Suncor Energy used its online network to update residents on evacuation procedures and assist those fleeing; Airbnb coordinated emergency housing. WestJet evacuated hospital patients as needed and used flights to send supplies. Labatt Breweries shipped 69,000 cans of water to assist efforts โ€”ย part of an emergency relief program theyโ€™ve had in place since 2012.

Over the past 20 years, quick, coordinated corporate social responsibility (CSR) initiatives have helped lessen the impact of crises on both a local and global level. Corporations responded on a

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