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Canadian charities have talked the talk about digital transformation for years, but with the unexpected arrival of the COVID-19 pandemic they were suddenly forced to walk the walk. Yet it’s clear that without adequate digital expertise and infrastructure much of the Canadian charitable sector spent the pandemic treading water in the face of a ‘sink-or-swim’ situation.
Both in-depth surveys and plentiful anecdotal evidence reveal sector-wide shortcomings when it comes to investing in the strategies, skills, and infrastructu
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