What Chatbots Could Do For Social Impact

Author Quinn Mason
There are Positive Applications of Artificial Intelligence

Why It Matters

Chatbots and AI-powered virtual assistants are reimagining public engagement in the retail sector. There are also early experiments in the world of social impact. This is a technology that has the potential to boost frontline feedback, improve services, and ameliorate societal ills.

var TRINITY_TTS_WP_CONFIG = {"cleanText":"What Chatbots Could Do For Social Impact. Artificial intelligence and bots are long past the point of being considered science fiction. \u00a0 They\u2019re everywhere: that virtual assistant that pops up to answer questions on the website you\u2019re visiting, or the customer service representative that sent an instant message while you were browsing an online store. \u00a0 The chatbot\u2019s questions and answers were calibrated by machine learning and artificial intelligence. \u00a0 In the past few years, Canada has positioned itself as the world\u2019s next artificial intelligence powerhouse with tech heavyweights such as Google, Facebook, and Microsoft\u2014as well as home-grown entities like Element AI, Vector, and Amii\u2014opening AI labs acr

Future of Good journalism and events produce insightful analysis and knowledge you need to work and grow.

Read this article with a free account or explore membership options for unlimited access.