How to Shut Down Organizations

Cassie Robinson, Head of Digital Grant Making at the UKโ€™s Big Lottery Fund, on the need to decommission in an intelligent and responsible way

Why It Matters

All innovations have a shelf life, but all too often we get attached to sustaining innovations that were successful in the past. Closing innovations, programs, or services in a thoughtful and compassionate way can boost organizational resilience, relevance, and empower teams.

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