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Like most health and care providers, the West Elgin Community Health Centre in Ontario pivoted to offering online services at the beginning of the pandemic. It wasn’t long before they realized the impact that had on clients with disabilities, and older adults. Quickly, two groups who needed their services the most were not only cut off from a physical health centre, but many also lacked the digital literacy to be able to access online health services. Using a grant from the Ontario Trillium Foundation, Wes
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