Series - Editorial Fellowship: digital transformation and technology for social impact

Online misinformation is adding to the administrative burden of community organizations – what can they do about it?

Author Sharlene Gandhi
Charities and non-profits are increasingly handling the effects of false, inaccurate and misleading information, which impacts staff wellbeing and the communities they serve.

Why It Matters

Misinformation and disinformation that originates online can not only cause confusion and distrust among communities, but can also be directly tied to racism, misogyny and queerphobia, putting certain people at risk. For staff in community organizations, having to speak to the community about the origins of false information, or reporting the information appropriately such that it doesn’t spread, can add to their already heavy workload.

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