Full video: Building a tech and data-savvy social sector — 2020 Future of Good Summit

Not only have social issues like food and housing insecurity, unemployment, racism, mental illness, and precarious workers’ rights been exposed and exacerbated, but the sector that’s best positioned to help — the social sector, has also been stretched and challenged. No one expected millions of social impact workers to work online all at once, and the shift is revealing serious gaps in the development and delivery of programs and services as a result of inadequate technology and data literacy, capacity, and resourcing. An added twist is that a majority of social impact organizations don’t have IT departments to help them with technology selection, implementation, and skills upgrades. Much of our social sector work isn’t equipped for the digital and data-everywhere era. Now is the time for a robust upgrade. A tech-transformed NGO benefits from connected workflows, the agility of task automation, more fully informed decisions made with good quality and readily available data, and the new reality of virtual operations.

Speakers: Robert Opp, Chief Digital Officer, UNDP; Cassie Robinson, Senior Head of UK Portfolio, National Lottery Community Fund; Poya Kherghehpoush, VP of Strategy and Transformation, UWCC
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Moderator: Brennan Doherty, Writer, Future of Good

Opening remarks: Jen Roynon, Corporate Social Responsibility Lead, IBM Canada

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