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211, a helpline connecting Canadians to government and community-based social services, is expanding to all of Canada, the organization announced Thursday.
Until now, the phone service was available in British Columbia, Alberta, Saskatchewan, Ontario, Nova Scotia, Prince Edward Island, and most of Quebec. But thanks to funding from the federal government, as part of its $350 million emergency support fund for charities and non-profits announced in April, everyone in Canada with access to a phone will now be able to reach 211. The service is free, confidential, and available in 150 languages.
The expansion comes after a steep increase in demand for the service during the pandemic — calls to existing 211 services shot up by 31 percent, and website visits inc
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