211 expands to all of Canada after calls increase by 30 percent during the pandemic
The service will now be available to all Canadians in need of help navigating government and community social services
Why It Matters
Calls to 211, a now-national helpline connecting Canadians to government and community social services, has increased by 30 percent during the pandemic. The need for clear, accurate, and compassionate information about social support is as pressing as ever โ and a national 211 expansion means thousands more Canadians will have this need met.
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