“Benevity fails for me and my fundraisers” – why non-profits are calling on the platform to provide more timely donation data

A lack of usable data to draw insights from is affecting these non-profits’ ability to build long-term relationships with donors.

Why It Matters

Without timely and accurate information about donors and their donations, non-profits may not be able to secure repeat and frequent donations. This is especially critical in the current economic climate, where donations have dropped as the cost of living increases.

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At Pathways to Education, a national charity helping young people from low-income communities access higher education or employment, the director of fundraising operations, Liz Rejman, is having to deal with an administrative challenge that she and her team hadn’t accounted for: cleaning the donation data they receive from corporate donation platform Benevity. “

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