It has long been known that the mental health system has some catching up to do to meet the needs of those who use it. Now at high noon of COVID-19, we as a healthcare system are marveling at how in a few short weeks, we’ve managed to accomplish what we’ve been talking about for decades: At the Institute for Advancements in Mental Health (IAM) — a unique, community-based space designated for innovation in mental health, as well as a mental healthcare service provider — we did what so many other organizations have done: gone digital. This was a necessary step to ensure we were available to those in need, and for so many, this has made a profound difference. Digital and virtual care has improved access, reach and our ability to meet people where they are.
We also went virtual to res
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