Online programming might not be accessible to everyone. This organization cracked the code.

Business strategist Manu Sharma says considering the accessibility of online programming should be a key consideration for social impact organizations who largely operate digitally.

Why It Matters

During the pandemic many non-profits have shifted their programming online, but without considering accessibility and accommodations, some of these programs have excluded some individuals from participating in virtual programming.

This story is in partnership with Innoweave. 

When the coronavirus pandemic shifted daily activities online, people like Steve Whyte found it virtually impossible to continue with their pre-pandemic life. 

For two decades, Whyte, who uses a wheelchair and has challenges with communicating, had a board on his wheelchair tray with a variety of words that he would point to, when needing to communicate. At the Ottawa Foyers Partage (OFP), a non-profit that works with adults with multiple disabilities, where Whyte would frequent, staff members tried for years to convince him to turn his physical board into a digital one. 

During the pandemic, Whyte found himself isolated — not being able to meet in person, and unable to communicate using technology either. 

A facilitator at OFP, Steve Crane, who worked closely with Whyte, noticed the impact of the

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