Tech is helping social service organizations gather better community feedback — here’s why that matters
The transition to digital social service delivery provides a key opportunity for organizations to make their work better, more informed, and more relevant
Why It Matters
Organizations that fail to respond to feedback from the communities they serve will fail to adapt. In the midst of COVID-19, many organizations are using technology to reach their communities and gather feedback, in order to respond and keep pace with the support they need.
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