A tech and data-savvy future
About This Series
The social sector was not prepared for a shift to working online and all at once. Millions of social impact workers have been impacted by this sudden change. Many social impact organizations don’t even have IT departments to help them with technology selection, implementation, and skills upgrades.
Tech is helping social service organizations gather better community feedback — here’s why that matters
Organizations that fail to respond to feedback from the communities they serve will fail to adapt. In the midst of COVID-19, many organizations are using technology to reach their communities and gather feedback, in order to respond and keep pace with the support they need.
Going digital? This expert says you should transform your organizational culture first
The digital-first reality is here to stay post-pandemic. Social impact organizations are still struggling in the transition to an online world. A recent survey by CanadaHelps found that one in three charities believe they’ll soon find it harder to continue their work if they don’t improve their digital capabilities. A majority rated their digital skill level as either “fair” or “poor.”