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How 211’s data-sharing is transforming social services in Canada

Most people know 211 as a 24-hour phone line available in 150 languages to help users navigate the complex network of human services — but the data this service collects are used for so much more. Find out how this data makes a lasting impact at a community level. This is the first story in our series on Innovative Local Impact, crafted in partnership with United Way Centraide Canada.

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